Kronsoft Development is looking for a cool, mid-level Java Web Developer, willing to join our team in Brasov.
It might be you who are we looking for, if you
- Have experience in IT support
- Have experience in telephone support and in dealing with ticket systems
- Have advanced knowledge of German
- Have high service orientation and good communication skill
- Have basic knowledge of the Windows operating system, Linux and hardware knowledge is also an advantage
- Have basic network knowledge and experience in performing installations and system configurations
- Have willingness to occasionally work on Saturdays
If you join us, you will have to
- Solve technical problems in German pharmacies
- Open cases in order to track it
- Help pharmacist to add, remove, install new and/or old hardware
- Talk with pharmacy employees and solve their technical problems/requirements
- Solve all kind of requirements regarding ERP systems of the pharmacy from technical point of view
- Help the customer over remote access (mainly TeamViewer) in order to set up new requirements or solve problems
We are a great team based in Brasov, working with multiple developer teams to deliver applications for the health sector. By making use of Kubernetes, Docker, public & private cloud infrastructures we create efficient and scalable applications. Deployments using Jenkins at other times using internal tools. Applications we deliver usually involve .net, SQL Server, Angular, Java Spring and PostgreSQL. Scalable microservices served by Kubernetes operators are something we deal with on a daily basis.
We also handle data and security compliance for productive applications, hands on using specific tooling (internal penetration & security scans) and during the development process we make sure that security guidelines are followed.
- Previous experience in German customer support
- Excellent German skills, both in writing and speaking
- Hardware, network and some basic software knowledge
- Dedication to help the customer
- Pro-active, flexible, reliable and solution-oriented attitude
- Good team player